FAQs

An independent insurance agency focused on protecting what matters, serving others well, and strengthening our community.

Westan has been in business since 1895.

Our biggest strength is the quality and knowledge of our staff. We employ only certified insurance professionals who have the knowledge and experience to develop a custom insurance package designed to fit the specific needs of the customer.

We understand the needs of our clients and the communities we serve. We are committed to acting first and foremost as an advocate on behalf of our clients.

All of the lower 48 states, with the exception of New York.

Union City, Martin, Dresden, Paris, McKenzie, Kenton, Jackson, Bradford, and Knoxville, TN.

No. We are licensed throughout all 48 contiguous states (other than NY) and work with experienced partners across the country, allowing us to provide the same level of service and expertise wherever your business is located.

Commercial/business insurance, commercial auto, workers’ compensation, commercial umbrella, bonds, cyber insurance, professional insurance, churches, personal insurance, home and auto insurance, boat, ATV, and group health and life insurance.

Westan carefully selects the insurance companies it represents based on their financial strength, reputation, claims service, coverage offerings, and long-term stability. We look for carriers that provide competitive products and pricing while also having a proven track record of being there for their policyholders when a claim occurs. We also consider each company’s appetite and expertise in specific industries and types of risk, allowing us to match our clients with an insurance carrier that is the best fit for their particular needs, not simply the company offering the lowest price. Most importantly, we evaluate whether a carrier is one we would feel confident recommending to our own family, friends, and business partners. Our goal is to build relationships with financially sound, reputable insurance companies that allow us to provide our clients with strong coverage, dependable service, and long-term value.

Call 800-467-5453, email info@westaninsurance.com, visit www.westaninsurance.com, or stop by in person. See https://westaninsurance.com/contact/ for specific contact information.

Your contact information and details about what you would like us to quote.

It depends on the risk, but our turnaround time is fairly quick once we have all of the information.

No.

Yes, and in many cases this can provide significant savings.

Yes, please call, email, or submit an online coverage analysis request.

It’s always a good idea to review your coverage annually to see whether anything changed during the year.

Yes, we have several companies available to quote your business, depending on the risk.

Absolutely. We specialize in high-value homes and hard-to-place risks.

See https://westaninsurance.com/personal-insurance/, https://westaninsurance.com/business-insurance/, https://westaninsurance.com/employee-benefits/, https://westaninsurance.com/business-insurance/specialized-business-insurance/

Each personal and business client has a dedicated CSR and producer assigned to their account.

Yes. We are always comparing available markets for the right coverage options specific to each client.

Call, email, contact us online, or visit us in person. See https://westaninsurance.com/contact/ for specific contact information.

Call, email, contact us online, or visit us in person. See https://westaninsurance.com/contact/ for specific contact information.

Through our client portal or mobile app. See https://westaninsurance.com/client-portal/.

Call, visit us in person, or use our portal or mobile app. See https://westaninsurance.com/contact/ and https://westaninsurance.com/client-portal/ for specifics.

Call, visit us in person, email us, or use our portal or mobile app. See https://westaninsurance.com/contact/ and https://westaninsurance.com/client-portal/ for specifics.

Westan has claims staff available to assist with and help manage any loss event.

Yes, we can. See https://westaninsurance.com/employee-benefits/ for more information.

Call, visit us in person, email us, or use our portal or mobile app. See https://westaninsurance.com/contact/ and https://westaninsurance.com/client-portal/ for specifics.